What happens during the free Workflow Discovery?+
A 30-minute conversation focused on one real operational problem. We listen, ask how the work actually runs, and leave you with a clear recommendation: proceed, investigate further, or don’t use AI for this. You’ll get a brief written recap within one business day.
Do we need to know which workflow to choose?+
No. Bring the work your team complains about most, or the delay that keeps showing up in meetings. Part of Discovery is helping you name the right starting point.
Is the Diagnostic only a report?+
No. A focused Diagnostic evaluates one priority workflow and leaves leadership with a clear decision path—map, analysis, recommended approach, implementation plan, and findings session. Broader multi-workflow work, regulated-data assessments, and prototypes are scoped separately when required.
Can Billbee work with our existing systems?+
Yes. We design around the systems you already run — including the awkward integrations and undocumented steps — rather than asking you to rip and replace before value shows up.
Who owns the code, data, and infrastructure?+
You do. Infrastructure is provisioned in your organization’s accounts. You keep the code, data, documentation, and operating capability when the engagement ends.
How do you handle regulated or sensitive information?+
Architecture respects your compliance reality from the start — including healthcare environments where PHI, HIPAA expectations, and security review are part of how work gets done. Requirements are designed in, not bolted on later.
Do you work outside healthcare?+
Yes. Healthcare is home turf and where we’ve shipped in the field; professional services and other operationally complex organizations are in scope. The model is industry-agnostic: find the costly workflow, build inside the operation, transfer ownership.
Are travel expenses included?+
Discovery and on-site working sessions for Arizona engagements are typically included in the quoted engagement. Multi-location or out-of-state travel is scoped in the proposal before work begins.
Can the Diagnostic fee be applied to an Embedded Build?+
Engagement credits may be included in a proposal when the Diagnostic moves directly into an Embedded Build. This is agreed upon before the Diagnostic begins.